Who We Are | About Optum Financial

The future of claim payments

Our mission is to pave the way for fast, simple, and complete claim payments.

Our commitment

Optum Financial delivers better claim payment experiences. With the insurance industry’s only payment solution, we provide new payment options and streamline every aspect of the payment process. As a result, companies trust us to create configurable payment solutions that lower costs, boost efficiency, drive higher epayment adoption and maximize ROI–guaranteed.

By replacing checks with fast and secure electronic payments and remittance advice, Optum Financial simplifies the reconciliation process while also eliminating processing and management costs.

Our proprietary, best-in-class software; patented claim payment technology; and decades of financial and insurance payment expertise have made us an industry leader. We are committed to expanding that leadership by continuing to develop breakthrough payment technologies that shape business and customer trends.

VPay is now part of Optum Financial. Our shared focus, to modernize payments in healthcare and insurance has brought us together to advance and transform the way payers pay, and providers get paid.

Elisa Logan

Vice President, Growth

Our history

VPay began in 1987 as StoneEagle Services, Inc. We issued our first virtual card in 2002 for auto warranty and our first virtual card for healthcare payments in 2008. In 2010, we were awarded a patent for the Medical Benefits Payment System that is part of our healthcare virtual card solution, and we successfully defended that patent family in U.S. District Courts and the USPTO (Pat. No. US 7,792,686, reissued as Pat. Nos US RE43,904 and US RE44,748).

With more than 180 experienced employees in our Plano, Texas headquarters, we excel at supporting our clients and partners by providing the expertise they need to meet their diverse project requirements.

VPay was acquired by Optum Financial, Inc. in December of 2020.

2002

Introduced virtual claims payment cards for auto industry, helping eliminate fraud and improve payer reconciliation

2007

Introduced virtual cards for claim payments to healthcare providers

2009

Established in-house check and ACH processing, treasury management platform and provider relations call center

2012

VPaid® trademark issued

First workers comp virtual card payment made

2014

Granted a broadening of the medical benefits payment system patent (Pat. No. US RE44,748)

2016

Over $10 billion in payments processed for clients in multiple insurance segments

2020

Released mobile expedited payments for claimants and members.

Acquired by Optum Financial, Inc.

2006

Applied for medical benefits payment system patent

2008

Optum Financial trademark issued

First healthcare virtual card payment made

Built issuing card processor platform, authorizing all virtual cards issued by Optum Financial through the Mastercard network

2010

Virtual Card trademark issued

Granted patent for (Pat. No. US 7,792.686) medical benefits payment system (Reissued as Pat. No. US 43,904)

2013

First consumer directed health virtual card payment made

2015

Jury awards Optum Financial judgment against a competitor for infringement of Patents

2018

Optum Financial receives NACHA certification

Introduced mobile expedited payment solution

2021

HITRUST CSF certified

2002

Introduced virtual claims payment cards for auto industry, helping eliminate fraud and improve payer reconciliation

2006

Applied for medical benefits payment system patent

2007

Introduced virtual cards for claim payments to healthcare providers

2008

Optum Financial trademark issued

First healthcare virtual card payment made

Built issuing card processor platform, authorizing all virtual cards issued by Optum Financial through the Mastercard network

2009

Established in-house check and ACH processing, treasury management platform and provider relations call center

2010

Virtual Card trademark issued

Granted patent for (Pat. No. US 7,792.686) medical benefits payment system (reissued as pat. no. US 43,904)

2012

VPaid® trademark issued

First workers comp virtual card payment made

2013

First consumer directed health virtual card payment made

p2014

Granted a broadening of the medical benefits payment system patent (pat. no. US RE44,748)

2015

Jury awards Optum Financial judgment against a competitor for infringement of patents

2016

Over $10 billion in payments processed for clients in multiple insurance segments

2018

Optum Financial receives NACHA certification

Introduced mobile expedited payment solution

2020

Released mobile expedited payments for claimants and members. Acquired by Optum Financial, Inc.

2021

HITRUST CSF Certified

Certifications

Certifications are one of the critical benchmark measures that provide a level of confidence regarding specific functions. Optum Financial has been recognized for our security accomplishments by the following accreditation and validation organizations.

Partners

Join our team and help us build the future of claim payments.

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Jeff Meyerhofer

Group Head of Provider & Payer Solutions, COO Optum Financial

Jeff Meyerhofer leads several key areas within Optum Financial as the Chief Operating Officer and serves as Group Head of Provider and Payer Solutions (which includes payment solutions Optum Pay and Optum Financial). He has significant experience in the health care sector and previously served as President of Value-based Payments within UnitedHealthcare’s Medicare & Retirement business, as Senior Vice President of UHC’s Specialty Benefits and held a variety of executive leadership roles within UnitedHealth Group. Prior to joining UnitedHealth Group, Jeff spent over 10 years in Capital Markets for GMAC, a former division of General Motors.

Jeff holds a Master of Business Administration from the University of St. Thomas in Minneapolis, MN, with a concentration in finance. He also completed the Policy Fellowship at the University of Minnesota, established by former Vice President Walter Mondale. Jeff is an active volunteer with the UHC Children’s Foundation (UHCCF) and helped to create the annual UHCCF Century Cycling Ride, resulting in over $8M raised for the foundation over 10 years.

Jeff lives in Edina, MN with his wife and two children.

Ted Sanft

Chief Information Officer

Ted draws on more than 25 years of senior-level technology expertise to execute Optum Financial’s product vision and future innovation. He currently leads the design and development of all application platforms, technical infrastructure and security. As the Chief Technology Officer at Empyrean Benefit Solutions, Ted previously led technology teams through a period of rapid growth and an eventual financial exit by Securian Financial Group. He has also worked as senior vice president of operations and technology at Fleet One where he helped drive organic organizational growth that culminated in an acquisition by WEX. In addition, Ted served as vice president of network and payment systems at Alliance Data Systems, where he planned, managed, and maintained switching capacity to support over 2.5 billion transactions per year.

Ted is an active angel investor with a focus on healthcare and healthcare IT companies. He serves as Co-Founder and Operating Partner at NueCura Partners, LLC.

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Elisa Logan

Vice President, Marketing

Elisa’s focus at Optum Financial is to provide strategic leadership and drive company growth. Elisa brings over 25 years of B2B strategy and marketing experience to her role at Optum Financial. Elisa has worked as a senior executive with a variety of Fortune 100 technology leaders and start-ups in healthcare and technology. Her ability to seamlessly shift between creating strategy and delivering on operational objectives fosters inventive thinking and creative solutions – allowing her to deliver measurable results that contribute to increasing the bottom line while elevating brand awareness.

An avid outdoor enthusiast, Elisa holds a BA from Drew University in English Literature and a badge of courage from her orthopedic surgeon.

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Jarvis Shockey

Vice President, Payer Sales

Jarvis manages Optum Financial’s direct and channel partner sales efforts in the Dental, Healthcare, Workers’ Compensation and Auto Insurance verticals. Prior to coming to Optum Financial, Jarvis spent 20 years in sales and marketing of electronic transaction solutions, most recently as a Sales Executive for Fiserv Output Solutions, responsible for all e-payment and e-document solution sales in the healthcare vertical. Jarvis currently serves on the Board of Trustees at the National Dental EDI Council and has been actively involved in the organization since 2006. In 2009 and 2010 he received the Chairman’s Award for outstanding contribution to the organization. He also currently serves on the Board of Directors at AAPAN.

Jarvis earned his Bachelor of Science in Marketing from the University of Alabama at Birmingham and is an avid Formula One racing fan.

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Nicole Zamora

SVP, Human Capital

Nicole is responsible for evolving the HR function at Optum Financial while maintaining our core values of doing the right thing, respect and having fun. Prior to Optum Financial, Nicole held similar roles at Concur Technologies, Inc. and GDSX, Ltd. in Allen, TX. Nicole received her Bachelor of Business Administration from Texas Tech University with a double major in General Business and Management and has earned both her Professional in Human Resources (PHR) certification and her Society for Human Resource Management Certified Professional (SHRM-CP) certification.

Nicole lives with her husband and their two daughters. She tries to indulge in her love of yoga and dark chocolate every day.

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Kris Herrin

Chief Product Officer

Kris is a technology executive with over 20 years of transformational leadership, with a strong focus on Fintech. He thrives on building secure, reliable payment solutions to transform complex business problems. Kris is a former professor at the University of Dallas, graduate school of management, and holds a patent for securing telebanking solutions from hackers.

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John Gronen

Chief Financial Officer

John is responsible for all aspects of Accounting and Finance including financial operations, banking, reporting and budgeting. His significant experience with corporate finance, budgeting and forecasting and strategic insights delivers deep value to the company. Prior to Optum Financial, John spent three years as Director of Global Operations for VCE, a subsidiary of EMC, which was sold to Dell in 2016. John spent 11 years as VP of Finance at Technisource, a leading IT staffing and solutions firm, running Finance and Accounting and Mergers and Acquisitions before selling Technisource to the Spherion Corporation. John also worked for Alltel, Inc. and Delta Trust and Bank.

John lives in Dallas and enjoys scuba diving, competitive shooting, cycling, and travel.

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Ben Peters

Chief Operating Officer

Ben is responsible for building and scaling Optum Financial’s financial, operational and delivery functions; including customer support, implementations, treasury and banking operations. Prior to Optum Financial, Ben was CFO and EVP of Offshore Operations for IOD Inc., which was sold in 2015 to CIOX. Ben has also worked as an executive at FleetOne Holdings and ChoicePay Inc. both companies serving the payment industries. A native of New Zealand, Ben earned his Bachelor of Business Studies at Massey University, New Zealand and his MBA from the UTD (University of Texas at Dallas). He is also a CA, Chartered Accountant in New Zealand.

Ben lives with his wife and four children and enjoys golf, tennis, cycling and travel. They also enjoy rooting on their favorite sports teams, which in addition to their children’s, range from Dallas Cowboy football to the New Zealand All Blacks rugby.

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Jeffrey W. Brown

Chief Business Development Officer

As a former M&A and technology attorney with extensive experience in business development and public policy in fintech, Jeff has worked with early-stage and growth companies throughout his career helping build them into scalable businesses. As President of Optum Financial, Jeff oversees sales, marketing, and government affairs. A sought after legislative and thought leader, Jeff’s deep insurance industry expertise and legislative involvement has given him unique insight into the rapid evolution of claim payments and data and the opportunities at the intersection of insurance, security and fintech.

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Andy Roberts

Executive Strategic Advisor

Andy’s focus at Optum Financial is to drive an innovative company that allows their customers to gain a strategic competitive advantage through the use of the company’s patented solutions and their associated processes. He believes the best way for a company to be successful is to position their customers to be successful. Prior to joining Optum Financial, Andy was the President and CEO of Fleet One Holdings LLC. Fleet One was sold to WEX Inc. in 2012. Prior to Fleet One, Andy was the CEO, President or senior member of the management team for Alliance Data Systems, Harmonic Systems Inc., and Diamond Shamrock (now Valero). Andy started his career as an information technologist with General Motors and wrote a significant amount of software in multiple languages and on multiple technology platforms. Andy received his education from the University of Texas, Austin and the University of Michigan, Flint.

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