VPay is the one source that can help you quickly, easily and securely make both Bodily Injury (BI) and Auto Physical Damage (APD) payments.

Driver of car steering the wheel

Transformation

Status Quo

It's Time to Make a Change
Conquer policyholder hassles, check costs and reconciliation complexity.

Boost Policy Holder Satisfaction

In a recent J.D. Power survey on Digital Customer Engagement, insurers were dinged for creating surface level digital designs that masked poor insurance functionality – specifically as it related to processing claims. 

VPay’s innovate Preferred Expedited Payment (PEP) goes beyond pretty pictures with a solution that lets you pay multiparty claim payments and service provider payments quickly and easily from mobile devices. PEP allows policyholders to choose check, ACH or direct-to-debit as their payment method.

Smarter Processes = More Efficiencies and Savings

Unlike our competitors, we process all of your payments in-house from a secure single system of record where all financial, claims and delivery data is stored. We tailor our solution to meet your needs.  And ensure you get what you need when you need it – from real-time access to payment data and fast, painless implementation to ongoing account management and support. Plus, our award-winning dedicated in-house call center is focused solely on supporting you, your payees and your processes.

Simplify Payments

VPay’s total payment solutions eliminate the significant cost of issuing claim checks including the labor, bank fees, print/mail costs, tracking and reissues with an epayment platform that can be configured to your needs.

Simplified Reconciliation

Our solution replaces cumbersome, manual check tracking with real-time access to payment status and history. And we offer alerts and business rules configurable to your requirements. It’s the reconciliation process you’ve been waiting for.

Seamless Implementation and Integration

Our team of implementation specialists work tirelessly for a smooth integration utilizing your existing technology and processes. And a responsive and dedicated account management team ensures your ongoing processing needs are met.


Security and Compliance You Can Trust

You can rest easy knowing that security and compliance are always top of mind for us. VPay meets federal and state requirements for electronic payments. And our solution is HIPAA and NACHA compliant.

 
 

Related Resources

Brochure

Get more details about transforming your auto insurance claim payment processing approach by downloading our Auto Insurance brochure.

DOWNLOAD THE BROCHURE ->

White Paper

Find out how modernizing your claim payments offer significant potential to elevate the policyholder experience while reducing costs.

READ THE WHITE PAPER ->

Find out how the VPay total payment solution can make a difference for you Contact us ->