It's Time to Make a Change
Conquer policyholder hassles, check costs and reconciliation complexity.
In a recent J.D. Power survey on Digital Customer Engagement, insurers were dinged for creating surface level digital designs that masked poor insurance functionality – specifically as it related to processing claims.
VPay’s innovate Preferred Expedited Payment (PEP) goes beyond pretty pictures with a solution that lets you pay multiparty claim payments and service provider payments quickly and easily from mobile devices. PEP allows policyholders to choose check, ACH or direct-to-debit as their payment method.
Unlike our competitors, we process all of your payments in-house from a secure single system of record where all financial, claims and delivery data is stored. We tailor our solution to meet your needs. And ensure you get what you need when you need it – from real-time access to payment data and fast, painless implementation to ongoing account management and support. Plus, our award-winning dedicated in-house call center is focused solely on supporting you, your payees and your processes.
VPay’s total payment solutions eliminate the significant cost of issuing claim checks including the labor, bank fees, print/mail costs, tracking and reissues with an epayment platform that can be configured to your needs.
Our solution replaces cumbersome, manual check tracking with real-time access to payment status and history. And we offer alerts and business rules configurable to your requirements. It’s the reconciliation process you’ve been waiting for.
Our team of implementation specialists work tirelessly for a smooth integration utilizing your existing technology and processes. And a responsive and dedicated account management team ensures your ongoing processing needs are met.