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Healthcare

Experience the payment solution

Discover the value of a complete, flexible payment solution—configured specifically for healthcare organizations like yours—that moves more providers from expensive checks to efficient, low-cost electronic payments.

Satisfy your partner network and improve your bottom line

Few things are more important than your relationships with and commitment to the hospitals and doctors you work with. At Optum Financial, we understand that, and we’re standing by to put our patented technology and healthcare payment process to work for you.

When you partner with Optum Financial, you leverage our network of more than one million providers to increase electronic payment adoption. You gain the ability to pay your healthcare partners according to their preferences, whether it’s by virtual card, ACH or check.

You can even offer health plan members a convenient solution for receiving payments via ACH, virtual card or check. And unlike our competitors, we process all of your payments in-house through a single system of record, regardless of payment type.

As a result, Optum Financial eliminates the pain and cost associated with the healthcare claim payment process while delivering up to 45% of your payments electronically.

By outsourcing your claim payments to Optum Financial, you will:

Eliminate paper check costs

Move your provider network from paper checks to faster, more efficient electronic payment options. .

Reduce banking and treasury fees

Including positive-pay, stop pay, escheatment and more—and focus your people and resources on more important priorities.

Increase security and fraud prevention

Keep sensitive information safe and reduce payment fraud. This includes meeting all of the relevant security standards and certifications.

Simplify reconciliation and increase visibility into payments and transactions

Get an “always on” portal that provides a comprehensive dashboard, streamlined reconciliation and real-time visibility into all of your payment transactions.

Offer faster payments with more flexibility

Checks can take up to 10 days to arrive. Virtual cards are delivered within one day of receipt of the payment file. ACH payments arrive within three to five days.

Process payments anywhere

A proven and reliable solution for managing, controlling and delivering claim payments more quickly and safely—without being tied to a physical location.

Boost provider satisfaction with best-in-class service and support.

How much will you save with a payment solution?

100% of Optum Financial clients have reduced their printing, mailing and banking costs. Learn how you can do the same—by boosting payment efficiency, lowering your payment costs, maximizing ROI and driving higher ePayment adoption.

Many large health plans are saving more than $1,000,000 every year with Optum Financial.

Discover the advantages of a proven, complete payment solution that’s configured specifically for provider payments

Eliminate costs and offer payment flexibility

Supports all payment types (checks, ACH, same day ACH, push-to-debit and virtual cards).

Simplifies multiparty electronic endorsements and payments.

Eliminates check print/mail costs.

Offers unique payment preferencing that boosts electronic payment adoption.

Reduces banking and treasury fees.

Boost efficiency and satisfaction

Delivers remit with each provider payment in your explanation of benefits template.

Provides an online portal with real-time access to claim, payment and delivery data.

Simplifies reconciliation.

Integrates seamlessly with existing financial systems and workflows.

Includes in-house “one call resolution” support for providers.

Improve security and compliance

Provides a single, unified system of record where all financial, claims and delivery data is securely stored.

Improves security and reduces fraud.

Optum Financial is HITRUST, Nacha, PCI. SOC1 and SOC2 and HIPAA certified.

Offer your health plan members fast, efficient and mobile-friendly electronic payment options

Members can review claims, select their preferred payment type, and sign up for electronic payments—all without the extra friction, hassle and risk of enrolling and sharing bank account information.

Boost satisfaction with comprehensive, in-house support

Customer satisfaction is always a top priority for Optum Financial, and we lead the industry in both satisfaction and retention because of our focus on support. With Optum Financial, whenever payees have claim payment issues or questions:

  • They call the Optum Financial award-winning Support Center.
  • Our experienced experts solve the problem—usually with a single call.

Get started with your payment solution

Let us show you how we can configure the ideal payment solution for your organization.