Articles, events, webinars, press releases, and blog posts for VPay, a leading turnkey B2B payments platform.

The first few months of 2020 have certainly caused all of us to rethink what it means to be prepared—and carefully consider how we should plan for tomorrow’s “new normal.” Get payment options that support your remote workers, get payments to people faster and free up your internal resources.

An average data breach costs $3.9 million, takes 279 days to contain, and results in $5.7 million in lost business. So how do you make sure it never happens to you? Check out four suggestions for reducing your data breach risks and keeping your policyholders’ information private and secure.

Learn why the insurance industry is so far behind the payment curve—and what’s finally causing the barriers to payment modernization and epayment adoption to come crashing down.

Claims service is when insurance matters most, but the often-overlooked part is how to make the payment of claims efficient. Join Jeff Brown, the President of VPay, as he explains how VPay solves so many problems for the payee and the payer with the use of the 'VCard'.

VPay partners with StoneEagle F&I to offer a seamless electronic warranty payment process to the retail automotive industry.

Coming off of a three-year growth streak, VPAY announced it would be looking to expand its workforce in 2020. After introducing new features and marking a 30% increase in revenue, VPay is looking to bring on about 45 new hires.

95% of policyholders rate the speed of settlement as the top factor in their level of satisfaction. Find out how you can eliminate this common source of policyholder churn—and turn claim payments into one of your most powerful and efficient retention tools.

Give Policyholders What They Expect: Simple, Personal, Everyday/Everywhere. Learn more about what those three things mean, why they’re important, and how you can deliver them.

VPay, the leading claim payment platform grows revenue by 30% and doubles the number of employees in 2019.

For the third year in a row, VPay is a finalist for the Stevie Awards for Innovation in Customer Service – Financial Services.

For the third year in a row, VPay is a finalist for the Stevie Awards for Innovation in Customer Service – Financial Services.

Get a quick preview of why claim payments matter—along with five ideas for using claim payments to improve policyholder satisfaction and boost your bottom line.

Find out how a growing network of technologies, experts, and partnerships is working to make claim payment modernization safe, easy, and practical for property and casualty insurers.

Jeffrey Brown, President of VPay, shares how VPay works, what separates us from other payment options, and how policyholders benefit from our services. Jeffrey also explains why ease of payment is critical in insurance and what he thinks about the rise of blockchain technology.

As consumer's expectations dictate insurers' path to innovation, the moves insurers make to digitize claim processing must include consideration of policyholder's preferences for payment.

Did you know that every successful data breach costs an average of $3.9 million? Find out how you can fight back—with three practical tips for preventing data breaches, lowering your risk profile, and keeping your policyholders’ information safe.

Join Jeff Brown, president of VPay, and George Peabody of Glenbrook Partners in this deep dive discussion of how the work of claims processing is done and how VPay approaches B2B payments, compliance, and the value-added services needed by the company’s customers.

VPay, a leading turnkey claim payments platform, today announced that it has been named to Dallas Morning News’ “Top 100 Places to Work 2019,” an annual ranking of the best work environments in the Dallas-Fort Worth metropolitan area.

VPay joins a select group of innovators

Find out why it’s time to start talking seriously about claim payments—and how you can start offering policyholders and service providers a more convenient and modern payment experience.

Find out how you can use mobile expedited claim payments to offer policyholders better, more modern payment experiences, lower your costs, and create your next big competitive advantage.

Today, the relentless complexity of evolving technology—especially in the world of payment options—can make it feel like you’re trapped inside a claims payment Labyrinth. Find out how smart solutions developed for insurers—and powered by the VPay platform—can show you a way out.

Check out five sure-fire ideas for building your next-generation claims payment solution that will allow you to meet your policyholders’ rising expectations, stay ahead of the latest technology trends, and keep your organization safe and compliant.

Modernize your payment processes and win that “last mile” will set your organization apart—and provide policyholders and service providers with the complete, modern claims experience they expect and deserve.

Four factors you should consider when partnering with a fintech vendor.

With cyber-attacks on the rise, now is not the time to be compliance complacent. The costs of compliance complacency can have far-reaching effects.

Digital claims payments are saving insurers money and letting payees receive their money faster.

Four strategies for addressing policyholder satisfaction with new digital claim technologies while keeping disruption to a minimum.

Increasingly policyholders want real-time digital functionality, including the ability to connect—anytime, anywhere especially when it comes to processing claims and shopping for services.

The global value of real-time compensation is projected to reach $34.3 billion over the next five years, according to the July Disbursements Tracker. Yet, most companies (93 percent) aren’t keeping up with consumer demand for instant B2C payments.

Check out Insurance Innovators Unscripted podcast with VPay’s CIO Kris Herrin and host Abel Travis as they discuss how insurers can innovate their claims payment process.

Are you able to pay claims quickly and easily using mobile and push-to-debit? Stop holding your business back by cutting checks. Make the switch to epayments today.

VPay's mobile-friendly claim payment solution improves policyholder experience with flexible consumer endorsement options including multiparty and service provider payments.

Where do you start with digital? Digital technologies, like insurtech, make it easier to streamline customer touchpoints at each step of the engagement process—creating greater convenience, confidence, and satisfaction.

Seventy-one percent of insurers don’t believe they have the resources to detect a sophisticated cyber attack. Here are 4 specific steps carriers can take to protect their client records against a cyber attack.

Sending 20,000 paper checks per month can cost $60,000-$400,000; per year: $720,000-$4.8 million. With VPay’s total payment solution, you can eliminate the costs of using paper-based checks, including postage and printing costs, plus banking fees.

An epayment system, reduces the need for using paper-based checks and speeds up the payment process.

Here's how insurance executives can be sure they’ve found the right digital claim-payment processing partner.

Paper checks continue to be the most targeted form of payment fraud, with 71% of companies reporting actual or attempted check fraud, epayments significantly reduce your exposure.

With cyber attacks at an all-time high, are you doing everything you can to keep your claims payment data safe?

VPay has been awarded the IBM Digital Business Automation Client Excellence and Transformational Award for Positive Business Disruption.

VPay, a leading turnkey claim payment platform, was awarded a Bronze Stevie® Award for the Best Use of Technology in Customer Service—Financial Services Industry category in the 13th annual Stevie Awards for Sales & Customer Service.

Kris Herrin SVP and Chief Information Officer at VPay demonstrates how leading auto insurers are meeting customers’ growing expectations with VPay’s Preferred Expedited Payment solution.

Given the rise in disruptive forces in the insurance industry, incorporating fintech could be a competitive advantage. Find out how to build strong financial vendor relationships.

The rise of fintech/insurtech, changing consumer behavior, and advanced technologies are disrupting the insurance industry.

VPay the leading claim payment platform grows revenue by 40 percent, doubles the number of employees

The insurance industry is facing enormous challenges, but there are simple strategies you can implement today that will deliver big results.

Defending your organization against payment fraud is not just a matter of protecting revenue and sensitive data. It is also an important step toward protecting your company’s reputation.

Taking the time to vet third-party payment providers based on their ability to prevent data theft is critical to protecting the value of an insurer’s investment and relationship with its customers.

The move to electronic payments can lower costs, save time and make reconciliation easier.

With the global market for ePayments continuing to grow at an astronomical rate, both in terms of dollar amount and share of overall payments solutions used, let’s look at some of the top trends fueling its growth.

Please check back soon.

Epayments represent an opportunity for insurers to reduce the significant expense of issuing checks for claim payments.

When companies cling to outdated methods of payment processing, the results are a highly fragmented consumer experience. It also adds unnecessary administrative costs and decreases efficiency, writes Jeffrey Brown, president of VPay.

The impact of payment fraud on healthcare organizations now totals $28 billion annually, making the need to shore up your organization’s defense critical. There are four action steps healthcare finance leaders can take to combat payment fraud.

Many insurers are now turning to outside service providers to manage administrative functions such as claim payment processing. But when reviewing a claim payment processor’s credentials, it’s important to pay close attention to the company’s data security practices, as well as the security certifications it maintains.

Is your policyholder's sensitive data protected? Learn three things you should consider when selecting a claim, payment-processing partner.

With the constant threat of cyber attacks and other security breaches, businesses must continually keep their guard up to reduce the likelihood of such events happening. This is especially true when it comes to processing claim payments.

The move towards automated collections is reaching a tipping point. And despite the fact that virtual cards are proven to reduce the administrative burden, increase speed and enhance payment processing security there are myths preventing widespread adoption. Three things to consider when evaluating virtual card payments as an option for your organization.

Learn how VPay's new mobile solution is helping insurance companies foster deeper relationships and increase loyalty.

VPay helps you deliver higher levels of customer satisfaction and loyalty with our innovative multiparty, mobile claim payments app, Preferred Expedited Payments.

From disruptive innovation to changing consumer expectations - insurers are faced with finding better ways to streamline the claim process.

The huge payments flow in healthcare in the United States demands that payers and providers are always looking for ways to streamline the payment cycle management process.

Who says there is no such thing as a "free lunch" anymore?

B2B payments in the insurance industry suffer from many of the same challenges that other markets do: namely, check-based payments. However, to push insurance providers in the direction of ePayments, service providers have to acknowledge the nuances of the insurance payments options.

VPay is the latest NACHA Certified Third-Party Sender

B2B check payments are standard practice, but the costs of issuing checks add up and many are hidden.

Bottom line benefits of electronic payments far outweigh the barriers to abandoning checks.

VPay's Customer Support Center was awarded a Bronze Stevie Award for Department of the Year in Financial Services (Less than 100 Employees)

Understanding your range of financial options when it comes to reimbursements can save you time and money.

Ideas for replacing checks as part of the claim payments process

Options for physician practices that can streamline payment and reconciliation,minimize risk and reduce costs. Read more.

The adoption of electronic payments in the healthcare industry has been slower than in other large sectors. Electronic payments offer hospitals and practices a more efficient and safer way to collect. Learn more.

Authored by VPay President, Jeff Brown, this article explores the state of EFT acceptance and why it matters to Providers.

VPay was recognized as the Best-In-Class Runner-Up by CCW. The CCW Excellence Awards are dedicated to recognizing teams with a commitment to driving superior contact center and CX performance.

Because VPay is growing, we’ve found ourselves in need of more room. It’s a great problem to have and we couldn’t be more pleased. Our new address will be 3701 W. Plano Parkway, #200 Plano, TX 75075.

Download our new auto insurance industry white paper, "Top Strategies for Auto Insurance CFO’s: Modernizing Claim Payments", and learn the importance of objectively assessing your claims payment process.

VPay, a leading turnkey B2B payments platform, announced a $76 million investment led by FTV Capital, a growth equity investment firm with a strong track record in the payments industry.