Articles, events, webinars, press releases, and blog posts for VPay, a leading turnkey B2B payments platform.

News & Events

For press inquiries please email pr@vpayusa.com.

BLOG

When it comes to cybersecurity, you can’t afford compliance complacency.

With cyber-attacks on the rise, now is not the time to be compliance complacent. The costs of compliance complacency can have far-reaching effects.

Read More ->

ARTICLES

PropertyCasualty360: Paper or plastic? Changing the way carriers pay

Digital claims payments are saving insurers money and letting payees receive their money faster.

Read More ->

BLOG

Strategies for addressing policyholder satisfaction

Four strategies for addressing policyholder satisfaction with new digital claim technologies while keeping disruption to a minimum.

Read More ->

BLOG

Addressing policyholder satisfaction with new claim technologies

Increasingly policyholders want real-time digital functionality, including the ability to connect—anytime, anywhere especially when it comes to processing claims and shopping for services.

Read More ->

ARTICLES

PYMNTS.com: The Surprising Industries Speeding Instant Payments Adoption

The global value of real-time compensation is projected to reach $34.3 billion over the next five years, according to the July Disbursements Tracker. Yet, most companies (93 percent) aren’t keeping up with consumer demand for instant B2C payments.

Read More ->

ARTICLES

Podcast: Innovating Claims Payments

Check out Insurance Innovators Unscripted podcast with VPay’s CIO Kris Herrin and host Abel Travis as they discuss how insurers can innovate their claims payment process.

Read More ->

BLOG

Going Paperless: Why It’s Important to Make the “Last Mile” in Claims Payment Processes a Good One.

Are you able to pay claims quickly and easily using mobile and push-to-debit? Stop holding your business back by cutting checks. Make the switch to epayments today.

Read More ->

PRESS RELEASES

VPay Announces Mobile-Friendly, Expedited Claim Payment Functionality

VPay's mobile-friendly claim payment solution improves policyholder experience with flexible consumer endorsement options including multiparty and service provider payments.

Read More ->

EVENTS

SIIA’s National Conference & Expo

Join VPay at SIIA’s National Conference & Expo in San Francisco—Sept 30-Oct 2, 2019.

Read More ->

BLOG

Creating new opportunities with digital technology and insurtech

Where do you start with digital? Digital technologies, like insurtech, make it easier to streamline customer touchpoints at each step of the engagement process—creating greater convenience, confidence, and satisfaction.

Read More ->

ARTICLES

PropertyCasualty360: Protecting your customers’ personal data

Seventy-one percent of insurers don’t believe they have the resources to detect a sophisticated cyber attack. Here are 4 specific steps carriers can take to protect their client records against a cyber attack.

Download->

BLOG

Moving away from paper to electronic can yield big results

Sending 20,000 paper checks per month can cost $60,000-$400,000; per year: $720,000-$4.8 million. With VPay’s total payment solution, you can eliminate the costs of using paper-based checks, including postage and printing costs, plus banking fees.

Read More ->

BLOG

Traditional payments vs. epayments: What are the benefits?

An epayment system, reduces the need for using paper-based checks and speeds up the payment process.

Read More ->

ARTICLES

What to consider when picking a digital claim-payment partner

Here's how insurance executives can be sure they’ve found the right digital claim-payment processing partner.

Read More ->

BLOG

Turning to epayments to curb check fraud

Paper checks continue to be the most targeted form of payment fraud, with 71% of companies reporting actual or attempted check fraud, epayments significantly reduce your exposure.

Read More ->

BLOG

Are your claim payments cybersafe?

With cyber attacks at an all-time high, are you doing everything you can to keep your claims payment data safe?

Read More ->

BLOG

VPay Recognized by IBM for Positive Business Disruption

VPay has been awarded the IBM Digital Business Automation Client Excellence and Transformational Award for Positive Business Disruption.

Read More ->

PRESS RELEASES

VPay Receives National Award for Sales and Customer Service

VPay, a leading turnkey claim payment platform, was awarded a Bronze Stevie® Award for the Best Use of Technology in Customer Service—Financial Services Industry category in the 13th annual Stevie Awards for Sales & Customer Service.

Download->

WEBINARS

On-Demand: Mobile multiparty claim payments – made easy

Kris Herrin SVP and Chief Information Officer at VPay demonstrates how leading auto insurers are meeting customers’ growing expectations with VPay’s Preferred Expedited Payment solution.

Read More ->

ARTICLES

NAMIC [IN]surance: A Field Guide to Building Financial Vendor Relationships

Given the rise in disruptive forces in the insurance industry, incorporating fintech could be a competitive advantage. Find out how to build strong financial vendor relationships.

Download->

BLOG

Examining insurtech’s impact on the insurance industry and what it means

The rise of fintech/insurtech, changing consumer behavior, and advanced technologies are disrupting the insurance industry.

Read More ->

PRESS RELEASES

VPay Announces Significant Growth Across Revenue, Employees, and Customers

VPay the leading claim payment platform grows revenue by 40 percent, doubles the number of employees

Read More ->

BLOG

Small moves with a big impact—streamlining your claim payment process delivers big results

The insurance industry is facing enormous challenges, but there are simple strategies you can implement today that will deliver big results.

Read More ->

ARTICLES

Risk Management: Strategies for Preventing Payment Fraud

Defending your organization against payment fraud is not just a matter of protecting revenue and sensitive data. It is also an important step toward protecting your company’s reputation.

Read More ->

ARTICLES

Insurance Innovator Reporter: Protecting Your Data from Cyber Attack: 5 Strategies for Working with Vendors

Taking the time to vet third-party payment providers based on their ability to prevent data theft is critical to protecting the value of an insurer’s investment and relationship with its customers.

Read More ->

ARTICLES

Healthcare Business Today: Moving from paper to electronic: 3 key considerations

The move to electronic payments can lower costs, save time and make reconciliation easier.

Read More ->

BLOG

Emerging trends in ePayments

With the global market for ePayments continuing to grow at an astronomical rate, both in terms of dollar amount and share of overall payments solutions used, let’s look at some of the top trends fueling its growth.

Read More ->

ARTICLES

PropertyCasualty360: Is eliminating claim checks still an impossible dream?

Epayments represent an opportunity for insurers to reduce the significant expense of issuing checks for claim payments.

Read More ->

ARTICLES

PaymentsSource: PayThink ‘Uberization’ of retail still has lots of room for growth

When companies cling to outdated methods of payment processing, the results are a highly fragmented consumer experience. It also adds unnecessary administrative costs and decreases efficiency, writes Jeffrey Brown, president of VPay.

Read More ->

ARTICLES

Health IT Outcomes: 4 Ways Healthcare Organizations Can Combat Payment Fraud

The impact of payment fraud on healthcare organizations now totals $28 billion annually, making the need to shore up your organization’s defense critical. There are four action steps healthcare finance leaders can take to combat payment fraud.

Read More ->

ARTICLES

PaymentsJournal: Stepping Up Cybersecurity for Insurance Consumers Starts with Evaluating Payment Solutions

Many insurers are now turning to outside service providers to manage administrative functions such as claim payment processing. But when reviewing a claim payment processor’s credentials, it’s important to pay close attention to the company’s data security practices, as well as the security certifications it maintains.

Read More ->

ARTICLES

propertycasualty360: Cybersecurity & Compliance in Claims: Where You Are Most Vulnerable

Is your policyholder's sensitive data protected? Learn three things you should consider when selecting a claim, payment-processing partner.

Read More ->

BLOG

The right partner matters: 3 Things to consider when choosing a claim payment partner

With the constant threat of cyber attacks and other security breaches, businesses must continually keep their guard up to reduce the likelihood of such events happening. This is especially true when it comes to processing claim payments.

Read More ->

ARTICLES

Becker's: Myths around virtual payments - 3 things to consider

The move towards automated collections is reaching a tipping point. And despite the fact that virtual cards are proven to reduce the administrative burden, increase speed and enhance payment processing security there are myths preventing widespread adoption. Three things to consider when evaluating virtual card payments as an option for your organization.

Read More ->

ARTICLES

propertycasualty360: Maximizing the Mobile Experience: 4 Strategies

Learn how VPay's new mobile solution is helping insurance companies foster deeper relationships and increase loyalty.

Read More ->

BLOG

There’s a faster way to process auto-insurance claims payments— introducing Preferred Expedited Payments

VPay helps you deliver higher levels of customer satisfaction and loyalty with our innovative multiparty, mobile claim payments app, Preferred Expedited Payments.

Read More ->

ARTICLES

Claims: Taking a Digital Approach to Claims Processing

From disruptive innovation to changing consumer expectations - insurers are faced with finding better ways to streamline the claim process.

Read More ->

ARTICLES

Payments Journal: Streamlining the U.S.Healthcare Payments Cycle

The huge payments flow in healthcare in the United States demands that payers and providers are always looking for ways to streamline the payment cycle management process.

Read More ->

BLOG

Get money for nothing and checks for free

Who says there is no such thing as a "free lunch" anymore?

Read More ->

ARTICLES

PYMNTS.com: For Insurance, Faster Payments Means Nothing Without Data

B2B payments in the insurance industry suffer from many of the same challenges that other markets do: namely, check-based payments. However, to push insurance providers in the direction of ePayments, service providers have to acknowledge the nuances of the insurance payments options.

Read More ->

PRESS RELEASES

VPay receives NACHA certification

VPay is the latest NACHA Certified Third-Party Sender

Download->

BLOG

The hidden costs of check issuance

B2B check payments are standard practice, but the costs of issuing checks add up and many are hidden.

Read More ->

BLOG

Is it finally time to abandon checks?

Bottom line benefits of electronic payments far outweigh the barriers to abandoning checks.

Read More ->

PRESS RELEASES

VPay Receives National Award for Sales and Customer Service

VPay's Customer Support Center was awarded a Bronze Stevie Award for Department of the Year in Financial Services (Less than 100 Employees)

Download->

ARTICLES

Health IT Outcomes: Choosing the Right Payment Mix for Your Practice

Understanding your range of financial options when it comes to reimbursements can save you time and money.

Read More ->

BLOG

Ready to Eliminate Checks in 2018?

Ideas for replacing checks as part of the claim payments process

Read More ->

ARTICLES

HIT Leaders and News: Four steps to optimizing and streamlining healthcare payments

Options for physician practices that can streamline payment and reconciliation,minimize risk and reduce costs. Read more.

Read More ->

ARTICLES

PaymentsSource: PayThink - Virtual cards can end health care's reliance on paper bills

The adoption of electronic payments in the healthcare industry has been slower than in other large sectors. Electronic payments offer hospitals and practices a more efficient and safer way to collect. Learn more.

Read More ->

ARTICLES

Becker's Hospital CFO Report: The slow uptake of the EFT/ERA mandate matters

Authored by VPay President, Jeff Brown, this article explores the state of EFT acceptance and why it matters to Providers.

Read More ->

PRESS RELEASES

VPay Support Center Receives CCW Call Center Excellence Award

VPay was recognized as the Best-In-Class Runner-Up by CCW. The CCW Excellence Awards are dedicated to recognizing teams with a commitment to driving superior contact center and CX performance.

Download->

BLOG

VPay has moved into a new office

Because VPay is growing, we’ve found ourselves in need of more room. It’s a great problem to have and we couldn’t be more pleased. Our new address will be 3701 W. Plano Parkway, #200 Plano, TX 75075.

Read More ->

ARTICLES

A technology assessment of auto claims payment solutions

Download our new auto insurance industry white paper, "Top Strategies for Auto Insurance CFO’s: Modernizing Claim Payments", and learn the importance of objectively assessing your claims payment process.

Read More ->

PRESS RELEASES

FTV Capital leads $76 million investment in B2B payments company

VPay, a leading turnkey B2B payments platform, announced a $76 million investment led by FTV Capital, a growth equity investment firm with a strong track record in the payments industry.

Read More ->