95% of policyholders rate the speed of settlement as the top factor in their level of satisfaction. Find out how you can eliminate this...

Give Policyholders What They Expect: Simple, Personal, Everyday/Everywhere. Learn more about what those three things mean, why...

For the third year in a row, Optum Financial is a finalist for the Stevie Awards for Innovation in Customer Service – Financial...

Get a quick preview of why claim payments matter—along with five ideas for using claim payments to improve policyholder satisfaction...

Find out how a growing network of technologies, experts, and partnerships is working to make claim payment modernization safe, easy,...

Did you know that every successful data breach costs an average of $3.9 million? Find out how you can fight back—with three practical...

Find out why it’s time to start talking seriously about claim payments—and how you can start offering policyholders and service...

Find out how you can use mobile expedited claim payments to offer policyholders better, more modern payment experiences, lower your...

Today, the relentless complexity of evolving technology—especially in the world of payment options—can make it feel like you’re...