
ON DEMAND
The Future of Claims Interaction
The evolving landscape of claims interaction considers multiple factors that influence success — achieving economies of scale, ensuring rapid response, and delivering more for the customer to name a few. The panel explores what the future holds in terms of creating a positive claims experience covering the latest innovations as well as how today’s insurers can leverage the power of drones, big data, the Internet of Things (IoT), and artificial intelligence.
Watch NowThe evolving landscape of claims interaction considers multiple factors that influence success — achieving economies of scale, ensuring rapid response, and delivering more for the customer to name a few. The panel explores what the future holds in terms of creating a positive claims experience covering the latest innovations as well as how today’s insurers can leverage the power of drones, big data, the Internet of Things (IoT), and artificial intelligence.

UPCOMING — June 15, 2021
Smarter, faster claims models: The Insurer’s New Strategic Imperative
Today’s insurers face some of the tightest operational margins in recent history. Couple that with growing expectations from consumers for rapid turn-around of claims, and the executive suite knows that gaining a competitive advantage is directly linked to smarter, faster claims models. The question then becomes: Is your organization capitalizing on opportunities to streamline operations and improve net promoter scores? Join us as Optum Financial kicks off a new three-part webinar series featuring Bryan Falchuk, founder of Insurance Evolution Partners and a leading advisor, author, and leadership coach, for a lively, insightful discussion of claim strategies that will define successful future positioning. Bryan will moderate an expert panel of leading industry thought leaders and innovators who not only understand insurers’ day-to-day challenges but can also draw on real-world experience. Register today. Space is limited.
Register NowToday’s insurers face some of the tightest operational margins in recent history. Couple that with growing expectations from consumers for rapid turn-around of claims, and the executive suite knows that gaining a competitive advantage is directly linked to smarter, faster claims models. The question then becomes: Is your organization capitalizing on opportunities to streamline operations and improve net promoter scores? Join us as Optum Financial kicks off a new three-part webinar series featuring Bryan Falchuk, founder of Insurance Evolution Partners and a leading advisor, author, and leadership coach, for a lively, insightful discussion of claim strategies that will define successful future positioning. Bryan will moderate an expert panel of leading industry thought leaders and innovators who not only understand insurers’ day-to-day challenges but can also draw on real-world experience. Register today. Space is limited.

ON DEMAND
Working together to fight cyber criminals and reduce risk to your Member Data
During this session, Denise Anderson from the Health Information and Analysis Center (H-ISAC) will share how threats to consumer data (healthcare data, banking information, etc.) are evolving and how the health industry is banding together to fight these cyber criminals. Kris Herrin with Optum Financial will talk about his personal experience as Chief Security Officer at one of the largest financial breaches in history. In addition, Kris will explore strategies to dramatically reduce risk while still driving innovation in payments.
Watch NowDuring this session, Denise Anderson from the Health Information and Analysis Center (H-ISAC) will share how threats to consumer data (healthcare data, banking information, etc.) are evolving and how the health industry is banding together to fight these cyber criminals. Kris Herrin with Optum Financial will talk about his personal experience as Chief Security Officer at one of the largest financial breaches in history. In addition, Kris will explore strategies to dramatically reduce risk while still driving innovation in payments.

ON DEMAND
Thing Big – NAMIC Insurtech Fastpitch
Kris Herrin SVP and Chief Information Officer at Optum Financial demonstrates how leading insurers are "Thinking Big" in terms of how digital payments can transform operations and customer satisfaction.
Watch NowKris Herrin SVP and Chief Information Officer at Optum Financial demonstrates how leading insurers are "Thinking Big" in terms of how digital payments can transform operations and customer satisfaction.

ON DEMAND
Transforming Property and Casualty (P&C) Insurance Claims
Join Optum Financial, Mastercard, and Mercator as they discuss how the global economy has quickly adapted to the new normal, and customer expectations of speed and security continue to drive innovation and adoption. As insurers look to protect employees while answering policyholder demands for faster and safer payment methods, push-to-card solutions have emerged as a method of offering a new level of flexibility and speed to a traditionally ACH and check heavy industry.
Watch NowJoin Optum Financial, Mastercard, and Mercator as they discuss how the global economy has quickly adapted to the new normal, and customer expectations of speed and security continue to drive innovation and adoption. As insurers look to protect employees while answering policyholder demands for faster and safer payment methods, push-to-card solutions have emerged as a method of offering a new level of flexibility and speed to a traditionally ACH and check heavy industry.

ON DEMAND
Shaping Claims Experience in The Next Normal Find Your Competitive Edge
Join us as Reuters Events brings together Ian Thompson (Global Chief Claims Officer, Zurich), Jeff Brown (President, Optum Financial) and Shannon Harjer (Vice President of Claims, Founders Insurance) to discuss how insurers can take full control of the claims experience and actively shape the future of claims.
Watch NowJoin us as Reuters Events brings together Ian Thompson (Global Chief Claims Officer, Zurich), Jeff Brown (President, Optum Financial) and Shannon Harjer (Vice President of Claims, Founders Insurance) to discuss how insurers can take full control of the claims experience and actively shape the future of claims.

ON DEMAND
Mobile multiparty claim payments – made easy
Kris Herrin SVP and Chief Information Officer at Optum Financial demonstrates how leading auto insurers are meeting customers’ growing expectations with Optum Financial’s Preferred Expedited Payment solution.
Watch NowKris Herrin SVP and Chief Information Officer at Optum Financial demonstrates how leading auto insurers are meeting customers’ growing expectations with Optum Financial’s Preferred Expedited Payment solution.