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American Enterprise Group, Inc.

Learn how American Enterprise Group, Inc. (AEG) has achieved a 55% adoption rate of electronic payments and a $1.2 million ROI.

American Enterprise Group, Inc. (AEG) based in Des Moines, Iowa, employs approximately 450 people serving over 675,000 policy holders in the health and life space and has more than $625M in annualized premiums. With a focus on the Medicare supplemental line of business across 49 states plus the District of Columbia, AEG provides Medicare supplement, dental and other claim payments to a wide range of providers including hospitals, doctors, physical therapists, and labs. As part of transformation efforts to bring technology to the forefront and maximize the customer experience, AEG recognized that they needed to refine their payment distribution process.

As part of transformation efforts to bring technology to the forefront and maximize the customer experience, AEG recognized that they needed to refine their payment distribution process. They required a partner who not only understood their complex business, but who could streamline their claim payment process while also providing financial enhancements to improve their bottom line. AEG has taken aim at maintaining a very high-level of auto-adjudication (over 99%) and wanted a partner that would not only maintain that level, but bring added benefits to support the customer experience

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