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Payment solution

Deliver better claim payment experiences

Start providing faster, easier and more efficient payment experiences.

Guaranteed cost savings

What sets Optum Financial apart from other claim payment offerings? It’s the only payment solution that builds policyholder loyalty, boosts customer satisfaction and delivers proven cost savings.

Eliminate costs and offer payment flexibility
  • Supports all payment types (checks, ACH, push-to-debit and virtual cards).
  • Simplifies multiparty electronic endorsements and payments.
  • Eliminates check print/mail costs.
  • Offers unique payment preferencing that boosts electronic payment adoption and revenue sharing.
  • Reduces banking and treasury fees.
Boost efficiency and satisfaction
  • Delivers remit with each service provider payment in your explanation of benefits template.
  • Provides an online portal with real-time access to claim, payment and delivery data.
  • Simplifies reconciliation.
  • Integrates seamlessly with existing financial systems and workflows.
  • Includes in-house “one call resolution” support for policyholders and service providers.
Improve security and compliance
  • Provides a single, unified system of record where all financial, claims and delivery data is securely stored.
  • Improves security and reduces fraud. 
  • Optum Financial is HITRUST, Nacha, PCI. SOC1 and SOC2 and HIPAA certified.

How much will you save with a payment solution?

With no up-front costs, guaranteed revenue sharing and other savings, 100% of Optum Financial clients have reduced their printing, mailing and banking costs.

Learn how you can do the same—by boosting payment efficiency, lowering your payment costs, maximizing ROI and driving higher ePayment adoption.

Many companies are saving more than $1,000,000 every year with Optum Financial.

Total means mobile

Today, your payees expect faster, more convenient payment experiences, including mobile payment options. The Optum Financial payment solution makes it easy to review claims, select a preferred payment type and approve multiparty payments from any mobile device.

Experience the only payment solution with comprehensive, In-house support

Customer satisfaction is always a top priority for Optum Financial, and we lead the industry in both satisfaction and retention because of our focus on support. With Optum Financial, whenever payees have claim payment issues or questions:

  • They call the Optum Financial award-winning Support Center.
  • Our experienced experts solve the problem—usually with a single call.

Get started with your payment solution

Let us show you how we can configure the ideal payment solution for your business.