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Workers’ Compensation

Creating Better Claim Payment Experiences

Replace claim payment costs with speed, efficiency and new sources of revenue

Lower Your Costs and Gain Payment Efficiencies that Matter

Optum Financial is a payment solution that replaces inflexible payment processes and costly paper checks with safe, convenient and low-cost epayment options. This increases the payment satisfaction of every service provider, vendor and claimant you work with. But it also boosts payment efficiency, lowers your payment costs, maximizes ROI and drives higher epayment adoption.

By outsourcing your claim payments to Optum Financial, you will:

Eliminate paper check costs

Move service providers and claimants from paper checks to faster, more efficient epayment options.

Reduce banking fees

Including positive-pay, stop pay, escheatment and more—and focus your people and resources on more important priorities.

Process payments anywhere

A proven and reliable solution for managing, controlling and delivering claim payments more quickly and safely—without being tied to a physical location.

Boost satisfaction

We back up our technology and our customers with best-in-class service and support.

Expand your payment options

With ACH, virtual card, push-to-debit or check. Your service providers, vendors and claimants choose what works best for them, which increases adoption and revenue share.

Gain always-on visibility into payments and transactions

Get an “always on” portal that provides a comprehensive dashboard, streamlined reconciliation and real-time visibility into all of your payment transactions.

Take advantage of revenue sharing

A proven payment preferencing system that actively encourages service providers to adopt virtual card payments.

Increase security and fraud prevention

Keep sensitive information safe and meeting all relevant security standards and certifications.

Experience the Optum Financial Difference

Every year, Optum Financial pays more than 1 million service providers according to their preferred payment type.

We’re ready to help you do the same.

A large independent TPA converted more than 

50%

of indemnity payments to electronic payments with Optum Financial

Discover the advantages of a proven, complete claim payment platform

Optum Financial offers a payment solution that’s configured specifically for claimant and service provider payments:

Eliminate costs and offer payment flexibility

Supports all payment types (checks, ACH, push-to-debit and virtual cards).

Eliminates check print/mail costs.

Offers unique payment preferencing that boosts epayment adoption and revenue sharing.

Reduces banking and treasury fees.

Boost efficiency and satisfaction

Provides an online portal with real-time access to claim, payment and delivery data.

Simplifies reconciliation.

Integrates seamlessly with existing financial systems and workflows.

Includes in-house “one call resolution” support for claimants and service providers.

Improve security and compliance

Provides a single, unified system of record where all financial, claims and delivery data is securely stored.

Improves security and reduces fraud.

Optum Financial is HITRUST, Nacha, PCI. SOC1 and SOC2 and HIPAA certified.

How many of these benefits does your current claim payment system provide?

Optum Financial delivers all of them.

Make payments easy with a mobile-friendly solution

Claimants can review claims, select their preferred payment type, and sign up for epayments—all without the extra friction, hassle and risk of enrolling and sharing bank account information with adjustors.

Boost Satisfaction with Comprehensive, In-house Support

Customer satisfaction is always a top priority for Optum Financial, and we lead the industry in both satisfaction and retention because of our focus on support. With Optum Financial, whenever payees have claim payment issues or questions:

  • They call the Optum Financial award-winning Support Center.
  • Our experienced service experts solve the problem—usually with a single call.

Get Started with Your Payment Solution

Let us show you how we can configure the ideal payment solution for your organization.